Product is experiencing high latency and intermittently failing

Incident Report for Productiv, Inc.

Resolved

This incident has been resolved.
Posted Aug 31, 2021 - 17:21 PDT

Monitoring

We have pushed out a fix and we are actively monitoring the results.
Posted Aug 31, 2021 - 17:09 PDT

Update

We are continuing to work on a fix for this issue.
Posted Aug 31, 2021 - 15:56 PDT

Identified

We have applied mitigation on the product. The product is loading more reliably now, though some functionality may still not work properly.
Posted Aug 31, 2021 - 12:39 PDT

Investigating

We are experiencing higher than normal latency, and the product is failing to load intermittently. We are investigating the root cause.
Posted Aug 31, 2021 - 12:25 PDT
This incident affected: Application.